**URGENT NOTICE TO ALL CUSTOMERS!! IF YOU DO NOT PUT YOUR REFERENCE NUMBER GIVEN ON THE BANK TRANSFER THAT YOU ARE GIVEN ON YOUR ORDER, YOUR ORDER WILL BE VOID, YOUR MONEY WILL NOT BE REFUNDED AND YOU WILL BE PERMANENTLY BANNED FROM THE SITE. THANKS TO A FEW IDIOTS WHO CANT FOLLOW SIMPLE INSTRUCTIONS THIS IS NOW A ZERO TOLERANCE POLICY. IF YOU ARE UNSURE OF YOUR ORDER REF FOR ANY REASON, DONT BE LAZY, MESSAGE AND ASK US!!**

PLEASE READ THROUGH ALL OF THE BELOW SITE RULES BEFORE ORDERING. THEY ARE ESSENTIAL AND NOT BROKEN FOR ANYONE. IF THESE ARE ALL FOLLOWED WE ARE HAPPY TO WELCOME ALL CUSTOMERS OLD AND NEW.

REGARDS, 5STAR

Years of established and top quality service throughout the UK. We have a fantastic regular customer base, and all new customers are welcome.

*ALL CUSTOMERS, OLD AND NEW, PLEASE READ THE REVISED RULES OF THE SITE BELOW AND ADHERE TO THEM BEFORE DECIDING TO USE US AS A SOURCE. PLEASE READ CAREFULLY BEFORE YOU ORDER!!*

1.) SHIPPING DAYS ARE MONDAY AND THURSDAY. NO EXCEPTIONS.

2.) IF THERE IS AN ISSUE WITH YOUR ORDER PLEASE COME TO US WITH YOUR COMPLAINT FIRST. ANYONE FOUND TO BE BAD MOUTHING US ON FORUMS/REVIEW SITES BEFORE CONSULTING WITH US WILL BE INSTANTLY BLOCKED AND IGNORED. WE RARELY MAKE MISTAKES BUT IF WE DO WE ARE MORE THAN HAPPY TO RECTIFY IT. WE EXPECT THE SAME AMOUNT OF RESPECT AS WE SHOW OUR CUSTOMERS.

3.) WE ONLY SHIP TO THE UK, INCLUDING N.I.R, SOUTHERN IRELAND IS A NO.

4.)IF YOU MISS YOUR DELIVERY THEN IT IS UP TO YOU TO CHASE UP YOUR LOCAL SORTING OFFICE, NOT US.

5.) IF A PARCEL HAS BEEN DELIVERED AND SIGNED FOR, THAT IS THE END OF THE DISCUSSION. IF YOU ARE FOUND TRYING TO SCAM US AND CLAIMING YOUR MRS/PARENT/DOG SIGNED FOR YOUR PARCEL WITHOUT TELLING YOU THIS EXCUSE WILL NOT BE ACCEPTED AND YOU WILL BE BLACKLISTED FROM THE SITE. WE DO NOT TOLERATE ANY SCAMMERS.

6.) YOU MUST EMAIL US WITH ORDER NUMBER AND PAYMENT CONFIRMATION.

7.) ALL ORDERS MUST BE PAID FOR IMMEDIATELY AFTER BEING PLACED. PLEASE ONLY ORDER WHAT YOU CAN AFFORD AS WE DO NOT HOLD ORDERS FOR ANYONE. NO EXCEPTIONS.

8.) ORDERS MUST BE PAID FOR BEFORE 8PM THE NIGHT BEFORE POSTAGE TO MAKE SURE THEY ARE SHIPPED THE NEXT DAY, NO EXCEPTIONS.

10.) PLEASE STOP ASKING FOR ORDER CONFIRMATIONS, YOUR INVOICE WHEN YOUR ORDER HAS GONE THROUGH WHICH DISPLAYS THE BANKING DETAILS IS YOUR CONFIRMATION.

11.)WE ONLY STOCK WHAT WE HAVE ON THE SITE.


12.) ADDING SILLY NOTES TO YOUR ORDER LIKE ‘POST THROUGH LETTERBOX’ OR ‘PUT IN BIN’ HAVE ZERO BEARING ON POSTAGE. YOUR PRODUCT NEEDS TO BE SIGNED FOR, THIS IS ROYAL MAIL PROTOCOL NOT OURS.

IF ALL OF THE ABOVE ARE FOLLOWED THEN WE ARE MORE THAN HAPPY TO KEEP OUR CURRENT LONG STANDING CUSTOMERS ALONG WITH WELCOMING NEW ONES. HAPPY SHOPPING AND PLEASE BE RESPONSIBLE WITH ANY PRODUCTS YOU CHOOSE TO BUY.

PLEASE DIRECT ANY QUERIES TO 5STARGEAR1@PROTON.ME

IF YOU HAVE ANY QUERIES PLEASE DROP US A MESSAGE AT 5stargear1@proton.me

REGARDS, 5STAR TEAM.

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